Research, Publications & Articles

Forms of Workplace Literacy Using Reflection-with-Action Methods: a scheme for inner-city adults

Thoughtpiece: Measuring self-esteem through reflective writing: essential factors in workforce development for inner-city adults

Information Technology and Organizational Learning: Managing Behavioral Change through Technology and Education
Routledge; 2 edition (November 16, 2010)

Amazon Editorial Reviews

A groundbreaking compilation of case studies and theory on organizational learning in the workplace, this book provides resources for researchers and business practitioners alike. Integrating a growing information technology infrastructure with an existing workforce culture is one of the biggest challenges facing human resource managers and corporate executives today. Langer responds to these complex and various dilemmas with useful and innovative understandings and suggestions.
Revisions to this second edition include:

• A new chapter on Virtual Teams and Outsourcing

• Updates to case studies throughout to include events that have transpired since the last edition.

• New material on infrastructure improvements and social networking as an improved method of interaction and team building.

• Coverage of virtual mentoring and how to better manage at the micro level across departments and the organization as a whole

• Best practices on the all important issue of ethics---how we use information and security and sharing of data

Analysis and Design of Information Systems
Springer; 3rd edition (November 30, 2007)

Amazon Editorial Reviews

In any software design project, the analysis stage - documenting and designing technical requirements for the needs of users - is vital to the success of the project.

This third edition of the successful Analysis and Design of Information Systems provides a comprehensive introduction and user-friendly survey to all aspects of business transformation and analysis, and aims to provide the complex set of tools covering all types of systems, including legacy, transactional, database, and web/e-commerce topics. Focusing on the applied aspects of analysis to create systems that meet the needs of their users, (consumers and businesses), this revised text aims to enhance the set of techniques and tools that the analyst/designer requires for success and to organizations to implement business transformation of operations.

Topics and features:

• Additional chapters on Web interface tools, security and change control, and data warehouse system design

• Developments on new designs and technologies, particularly in the area of web analysis and design; a revised Web/Commerce chapter addresses component middleware for complex systems design

• New case studies and more examples, providing readers with a deeper understanding of practicalities

• Presents modelling tools within a SDLC framework, thereby providing readers with a step-by-step understanding of when and how to use them

• More coverage on converting logical models to physical models, how to generate DDL, and testing database functionalities

• Expanded scope of analysis and design to include more specific conventions, such as logical to physical design steps, XML, data values, and denormalization

Based on feedback the author received from instructors and practitioners in industry, this enhanced text/reference presents a set of good practices that allow readers to adjust to the constraints and needs of any business. It is a valuable resource and guide for all information systems students, as well as practitioners and professionals who need an in-depth understanding of the principles of the analysis and design process.

Applied Ecommerce: Analysis and Engineering for Ecommerce Systems
John Wiley & Sons; 1st edition (December 15th, 2001)

Amazon Editorial Reviews
The first practical guide for designing, analyzing, and developing successful Web-based delivery

The demand for secure, reliable, user-friendly ecommerce sites continues to rise exponentially, yet a high percentage of these projects fail. Why? Going right to the heart of what it means to set up and maintain a successful ecommerce system, highly recognized information systems expert Arthur Langer walks readers step-by-step through all phases of ecommerce development, from user analysis to the installation and testing of complex transactions. In addition to giving insight into brick-and-mortar IT systems and how to merge them with Web systems, Langer teaches readers how to design interfaces to legacy systems and databases, how to ensure reliability and security, and how to extract information from users, marketers, and consumers.

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